Terms and conditions

Based on the provisions of Art. 13. and Art. 27. of the Law on Consumer Protection (Official Gazette of RS 62/2014) Akuna Woomera doo Aleksinac Ogranak Awibhri informs its consumers who buy goods via the Internet site www.awibhri.com and
 
 
 
ANOUNCES
 
 
 
that the sale of goods through the Internet site www.awibhri.com is carried out within the registered activity of the company AKuna Woomera doo Aleksinac Ogranak Awibhri, registration number: 21832065, TAX ID No: 113250850.
 
 
 
that the goods sold through the Internet site www.awibhri.com possess the properties required for the regular use of that type of goods in accordance with its purpose as defined in the Declaration;
 
 
 
that the conformity of the goods to the contract is determined EXCLUSIVELY according to the properties and purpose of the goods as defined in the corresponding Declaration;
 
 
 
that the selling price of the goods is indicated with each item;
 
 
 
that the service of delivery of goods is free for all amounts above 10,000.00 dinars on the territory of Serbia, i.e. 300.00 eur in dinar value at the exchange rate of the National Bank of Serbia on the day of payment in the territories abroad.
 
 
 
that the possibility of purchasing goods with special price benefits and/or with special sales incentives (promotional sales) is carried out in accordance with the conditions published on the website www.awibhri.com.
 
 
 
that the consumer can pay for the goods he buys through the Internet site www.awibhri.com by cash on delivery at the time of delivery, by money order through a bank account, as well as by payment cards displayed at the time of purchase on the site.
 
 
 
that the consumer, when creating the purchase order, by pressing the CONFIRM button, assumes the obligation to pay for the ordered goods;
 
 
 
that in the case of receipt of the goods, the consumer finds that the size is not appropriate, the consumer has the right to exchange the article for another size in the manner defined for goods purchased through the ONLINE store, which can be found here.
 
 
 
that in the case of receiving the goods, the consumer finds that the article wants to exchange for another article, which may be larger, smaller or of the same price category than the one previously ordered, the consumer can exchange the article in the manner defined for goods purchased through the ONLINE store here.
 
 
 
that in case of receipt of the goods, the consumer does not want to keep them, he has the right to terminate the contract and return funds in the amount of the paid purchase price for the goods in question, in the manner defined for goods purchased through the ONLINE store, which can be found here
 
 
 
In the case of returning goods and refunding funds to a customer who previously paid with one of the payment cards, partially or in full, and regardless of the reason for the return, Akuna Woomera doo Aleksinac Ogranak Awibhri is obliged to make the refund exclusively via VISA, EC/MC and Maestro payment methods, which means that the bank will refund the funds to the card user's account at the seller's request.
 
 
 
that for goods ordered through the ONLINE store, the consumer has the right to attach a complaint to the invoice/delivery note on the already used product, in the manner defined for goods purchased through the ONLINE store, which can be found here
 
 
 

Privacy statement

On behalf of Akuna Woomera doo Aleksinac Ogranak Awibhri, we undertake to protect the privacy of all our customers. We collect only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. We give customers choices including the ability to decide whether or not they want to unsubscribe from mailing lists used for marketing campaigns. All user/customer data is strictly stored and is available only to employees who need this data to perform their work. All employees of Akuna Woomera doo Beograd Ogranak Awibhri are responsible for respecting the principles of privacy protection.
 
 
 
Akuna Woomera doo Aleksinac Ogranak Awibhri is committed to preserving the principle of privacy in the collection, use and protection of user information. In accordance with these principles:
 
 
 
• Delivers notifications to users according to established practice.
• Enables the choice of how the data will be used for marketing purposes.
• Provides the ability to update or change data.
• Limits the availability of your information.
• Enables contact regarding issues related to privacy protection.
 
 
Akuna Woomera doo Aleksinac Ogranak Awibhr highly values the relationship it has with its customers and is responsible for managing customer information. Great care is taken to protect personal information, in accordance with existing privacy laws and in accordance with internal standards and practices.
 
 
 

Privacy Policy

This policy describes the information and privacy practices applied at Akuna Woomera doo Aleksinac Ogranak Awibhri- retail stores, the www.awibhri.com Web Store, and all other locations, occasions, and events where information is collected by Akuna Woomera doo Beograd Ogranak Awibhri. When you submit your personal information to us, you consent to the practices of using the information as described in this policy.
 
 
 

Types of notification to users

 
 
 
• Advertisements
• Leaflets
• Newsletters
• Postal letters
• Catalogs
• Phone calls
 
 

Types of information collected

 
 
 
The information that Akuna Woomera doo Aleksinac Ogranak Awibhri may collect is:
 
 
 
• Your contact information (name, surname, postal and e-mail address, telephone number)
• Billing and shipping information (credit card number, shipping address)
• Personal choice information (list of desired products, comments on offered products)
 

Information gathering

 
 
During the purchase or during the use of our services or services, we may ask you for your personal information. This can happen in the following cases:
 
 
 
• when registering a user account online
• when purchasing the product
• using a service or service
• when delivering or installing products or services
• participating in sweepstakes, giveaways, surveys and research
• by establishing contact through websites or directly in Akuna Woomera doo Beograd Ogranak Awibhri stores
• participating in other activities of Akuna Woomera doo Aleksinac Ogranak Awibhri
 
 

Use of Information

 
 
 
The collected information is used in the following cases:
 
 
 
• filling out forms in requests for products, services or information
• provision and provision of customer services • organization and administration of sweepstakes, giveaways, surveys and research
• offer of new products and services
• improving the effectiveness of our website, marketing activities, services and offers
• conducting research and analysis • sending information for marketing purposes • performing other business activities
 
 

Collecting information about or from other people

 
 
 
If you provide us with information about other persons or if other persons provide information about you, it will be used strictly for the purposes for which it was provided. As an example of this type of information, we can specify a friend's address to which the order will be delivered or through some other options.
 
 
 

Forwarding of Personal Information

 
 
 
Akuna Woomera doo Aleksinac Ogranak Awibhri does not sell or rent your personal data to third parties.
 
 
 
Akuna Woomera doo Aleksinac Ogranak Awibhri may need to pass information to certain third parties, such as our call center, franchise stores, authorized service or other representatives acting on our behalf. This action can be taken in the following cases:
 
 
 
• fulfilling customer orders
• sending marketing notifications
• package delivery
• product servicing
• maintenance of the membership club
• conducting research, analysis or other inquiries
• sending regular postal or electronic messages
• credit card payment processing
 
 
Third parties, with whom Akuna Woomera doo Aleksinac Ogranak Awibhri has a contract, are authorized to use the forwarded information exclusively for the purposes for which they were hired. As part of their contract with them, they are required to follow the privacy policies we have communicated to them and to take reasonable precautions to ensure the security of your personal information. Akuna Woomera doo Aleksinac Ogranak Awibhri will eventually be forced to forward personal data to valid judicial authorities, subpoenaed, judicial investigators or otherwise as prescribed by law. We also reserve the right to report activities that we believe are illegal to investigative authorities. Akuna Woomera doo Aleksinac Ogranak Awibhri may share certain personal information if we believe that doing so is reasonably necessary to protect the rights, property, and safety of others and ourselves. Likewise, personal data may be transferred in the event of a corporate sale, integration, acquisition, dissolution or similar event.
 
 
 

The possibility of not accepting marketing activities

 
 
 
Once we have collected your information, we may send you marketing communications containing special offers, promotions, sales and other content. At any time you have the option to opt out of future marketing communications with Akuna Woomera doo Beograd Ogranak Awibhri.
 
 
 

Ensuring security for personal data

 
 
 
Whether you shop online or in our stores, security measures and reasonable precautions are in place to prevent the loss, misuse and unauthorized access of your personal information under our control. Akuna Woomera doo Aleksinac Ogranak Awibhri cannot ensure or warrant the security of any information transmitted via email, so you do so at your own risk.
 
 
 
Given that the security of your personal data is a high priority, a number of actions have been taken to enable reliable, accurate and secure data transfer. www.awibhri.com website use encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transfer. SSL encrypts order data, such as your first and last name, address and credit card number.
 
 
 
In order to increase the level of security, when creating a user account on our web pages, you need to choose a personal code that should contain from 6 to 30 characters, including a combination of letters and numbers. You are personally responsible for maintaining the confidentiality of your password or user account information.
 
 
 
Use of Internet cookies (Cookies), other technologies and third parties for data collection
 
An Internet cookie is a small file that a Web page or e-mail message sends to your Internet browser, which can then save it on your hard drive. Our web pages and e-mail messages use Internet cookies in order to maximize the personalization of the purchase procedure on our web pages. A cookie simulates a continuous connection. They allow saving information about your settings and sessions and allow access to web pages without re-personalization.
 
 
 
The web browser can be set not to accept Internet cookies. In this case, you will be able to view our websites, but you will not be able to create a user account or place an order.
 
 
 
Our Web server automatically collects information such as the address (URL) of the Web page you came from, which pages you visited on our Internet presentation, which Web browser you use to view our Web pages, and other statistical data that help us know how visitors use our website.
 
 
 
Website www.awibhri.com use services provided by third parties that analyze traffic and visits to our websites on our behalf, via the Internet. In this way, anonymous information about your visits to our web pages and your interaction with our advertisements can be collected. For these purposes, technologies similar to those described in the previous paragraphs can be used, in order to measure the effectiveness of advertising and e-mails.
 
 
 

Updating personal data

 
 
 
Akuna Woomera doo Aleksinacc Ogranak Awibhri wants your personal data to be accurate and complete. We have provided several different methods to update them.
 
 
 
If you have created a user account on the www.awibhri.com website, you can update your data after logging in.
 
 
 

Collection of information about children

 
 
 
Akuna Woomera doo Aleksinac Ogranak Awibhri will not knowingly or intentionally collect personal information via the Internet from children under the age of 13. We stand for the protection of children's rights!
 
 
 

Contact

 
 
If you have questions or complaints regarding the privacy and security of your data, or if you know or suspect a violation of privacy or security, please contact us.
 
 
 

Contact Information

 
 
 
Company name: AKuna Woomera doo Aleksinac Ogranak Awibhri
 
 
Address: Dunavska 1, Aleksinac
 
E-mail: office@awibhri.com
 
Phone: +381 69/779-571
 
TAX ID: 113250850
 
Identification number: 21832065
 
Current account: 265-6630310000697-87
 
 

Protection of confidential transaction data

 
 
When entering payment card data, confidential information is transmitted via a public network in a protected (encrypted) form using the SSL protocol and the PKI system, as currently the most modern cryptographic technology.
 
 
 
Data security during purchases is guaranteed by the payment card processor, Raiffeisen bank ad Beograd, so the entire payment process is carried out on the bank's website. Payment card information is not available to our system at any moment.